Your Trusted Service Provider
B-50, Sector-64, Noida
The domain name www.whitecross.life, an internet-based portal, and Whitecross e-Clinics, a mobile application, are owned and operated by Whitecross e-Clinics Private Limited, a company incorporated under the Companies Act, 2013 (referred to as “Whitecross” or “We” or “Our” or “Us” or “Company”). The domain name and mobile applications are collectively referred to as the “Website” or “Services.”
Your use of the Website, sharing of any data, and use of Services hosted or managed through the Website are governed by the following terms and conditions (“Terms of Use”), including applicable policies incorporated by reference. These Terms of Use constitute a legal agreement between You, the User, and Whitecross e-clinics.
By accessing or using the Website or any Services, you signify your agreement to these Terms of Use. By accepting these Terms of Use, you also accept Whitecross's e-clinics Privacy Policy and related policies, terms, and conditions that apply to your use of the Website and its Services. If you navigate to a third-party site, you may be subject to different terms of use applicable to that site.
By providing your mobile number, you consent to receive communications from Whitecross e-clinics, including automated calls, SMS, and notifications, even if your number is registered on DND/NCPR under TRAI regulations.
Whitecross e-clinics reserves the right to modify these Terms of Use, Privacy Policy, or any guidelines without prior notice. Continued use of the Website after such changes constitutes acceptance, and we encourage regular review of these Terms.
This document complies with Indian law, including but not limited to:
Whitecross e-clinics is committed to protecting your privacy. Please read our Privacy Policy, which outlines how we collect, use, and share your information, as an integral part of these Terms.
The Disclaimer outlines the responsibilities and liabilities regarding Website usage. We urge Users to review this carefully.
Whitecross e-clinics does not charge any fee for accessing the Website. Users agree to make payments directly to the respective healthcare provider for Services. Whitecross e-clinics is not responsible for any loss or damage resulting from transactions with third-party providers.
Whitecross e-clinics reserves the right to modify or discontinue any part of the Website without prior notice and will not be liable for any such changes.
These terms are governed by Indian law, and any disputes will fall under the jurisdiction of Indian courts.
For questions, please reach out:
You may terminate this Agreement by ceasing access to the Website. Whitecross e-clinics may terminate this Agreement with or without notice.
Whitecross’s e-clinics Remote OPD services are not a substitute for physical examination. They aim to provide remote areas access to qualified medical consultation, promoting early detection of serious conditions. All consultations are conducted by registered doctors.
By availing of this service, you confirm it is of your own free will.
Whitecross e-clinics displays doctor profiles with their qualifications, specializations, and experience for informed patient choices. It is the doctor’s responsibility to ensure information accuracy.
Whitecross e-clinics charges are from Rs.150 per consultation. If a consultation is not provided within 24 hours, the fee will be refunded to the patient.